Have a question about your order, the 60-day guarantee, shipping, or the AlkaLine Burn formula? We're happy to help.
Email Support
The fastest way to reach us is by email: support@alkaliineburn.com. Our team typically responds within 1–2 business days.
Order Questions
When contacting us about an existing order, please include your order number and the email address used at checkout so we can locate it quickly.
Refund Requests
For refund requests under our 60-day guarantee, contact us for a Return Merchandise Authorization (RMA) number. See our Refund Policy for full details on how to proceed.
Business Hours
Our support team is available Monday–Friday, 9am–5pm (US time), excluding public holidays.
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